Brod &Taylor wants to assure your enjoyment and satisfaction of all products you order. That is why we have a 100% guarantee so that if, for any reason, you are not completely satisfied with any product you order from Brod & Taylor just send it back within 30 days for a full refund (less shipping and handling) – no questions asked.
If for any reason you are not completely satisfied with your purchase and you are within the 30 day guaranteed time frame, please call Customer Service at (800) 768-7064 to obtain a RMA number and instructions for shipping your return. Please include all parts and accessories with the return and use original packaging if available. Please understand that we may not be able to accept products that are damaged due to mishandling or neglect. You will receive a refund of the purchase price within 30 days from the date the product is received.
As always if you have any questions or concerns you mail e-mail us at firstname.lastname@example.org or call Customer Service at (800) 768-7064.